Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
great location
vegetarian and vegan dishes
slightly cramped
frustration caused
7.6/10
Very good
Rooms
7.2
Location
8.8
Service
8.4
Dining
7.0
Guest reviews
7.6/10
based on 5 reviews
7.3
7.3/10based on 112 reviews
Alexandra
United States,
June
2024
7.6/10
The hotel has a slightly cramped room, but the separate toilet is a pleasant feature. The service was overall kind and accommodating, though there was some frustration caused. The location is great for visiting the Church at Lourdes, with plenty of dining options nearby. The dining experience was good, offering vegetarian and vegan dishes. The facilities are decent.
Rooms
7.0
The room is slightly cramped with 3 single beds, but the separate toilet is a nice touch.
Service
7.0
The staff were kind and helpful overall, though there was a slight issue with returning a left item.
Location
9.0
The hotel is great for visiting the Church at Lourdes, with many dining options nearby.
Dining
8.0
The dining experience was good, offering vegetarian and vegan dishes.
Facilities
7.0
The facilities are decent.
great location
slightly cramped
Jay
United States,
March
2024
7.6/10
My stay at the hotel was a mixed experience. On the positive side, the location was perfect for visiting the Church at Lourdes and there were many restaurant choices nearby. The service was warm and welcoming, with the staff going out of their way to assist us. However, I found the room a bit cramped with three single beds, and the back of the hotel faced a noisy area with garbage collection trucks passing by early in the morning.
Rooms
7.0
The room with three single beds was a bit small and cramped, and the separate toilet was a pleasant feature.
Service
9.0
The service was excellent, the staff were very helpful, and they even guided us through the streets to find the hotel.
Location
8.0
The hotel's proximity to the Church at Lourdes and the sanctuary notre dame de Lourdes was excellent, making it a great choice for pilgrims. However, the area could get noisy at night with pilgrims returning late.
Dining
7.0
The dining experience during my two-day stay was good, with a variety of grilled and boiled fish options.
Facilities
7.0
The hotel offered the necessary facilities for a comfortable stay, but nothing extraordinary.
Great location
Cramped room
Gary
United States,
March
2024
7.8/10
My stay at the hotel was a mix of positives and negatives. The location is great, right in the heart of the city, making it convenient for exploring everything Lourdes has to offer. The room, although spacious, overlooked a busy road, and there was some disturbance early in the morning due to garbage trucks for collection. The service was a bit of a letdown when it came to returning a left item, but overall, the staff was friendly and helpful. The dining experience was satisfactory, and the facilities provided were decent.
Rooms
7.0
My room on the 8th floor, although large, overlooked the road and faced noise from garbage trucks early in the morning. The bedroom and bathroom were spacious.
Service
8.0
The staff was friendly and helpful during my stay, except for a minor issue returning a left item.
Location
9.0
The hotel's location was excellent, very near to the Church and within the main tourist area.
Dining
7.0
The dining experience was okay during my two-day stay. The homemade bread was a nice touch.
Facilities
8.0
The hotel provided basic facilities that catered to my needs.
convenient_location
noisy_room
Richard
United States,
January
2024
7.8/10
The hotel is ideally located for visiting the Church at Lourdes, with many restaurants nearby offering a great variety of foods. The rooms, although slightly cramped, are clean and have 3 single beds. The service is excellent and very accommodating to guest requests. The dining experience was average, and the facilities met basic needs.
Rooms
8.0
The rooms, while slightly cramped, are clean and have 3 single beds.
Service
9.0
The service is excellent and very helpful to any requests made.
Location
9.0
The hotel is great for visiting the Church at Lourdes, with many nearby restaurants offering a great variety of foods.
Dining
6.0
The dining experience was average.
Facilities
7.0
The facilities met basic needs.
Les
United States,
July
2023
8.0/10
The hotel is conveniently located near the Lourdes sanctuaries, making it a great choice for a pilgrimage. The rooms are a bit small and cramped, but having a separate toilet is a nice touch. The service is fantastic with kind and helpful staff. The dining options are satisfactory, and the location is ideal for exploring Lourdes.
Rooms
7.0
The rooms were slightly cramped, but having a separate toilet was pleasant.
Service
9.0
The staff were all very kind and helpful, making our stay enjoyable.
Location
9.0
The hotel's location is excellent, just a stone's throw away from souvenir shops and a short walk to the sanctuaries.
Dining
7.0
The dining experience was okay with good local bread options.
Facilities
8.0
The hotel offers essential facilities for a comfortable stay.
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